Shipping Policy
At Trainonic, we provide digital products and services such as live online training, self-paced courses, bootcamps, consulting services, and examination vouchers. Since our offerings are delivered electronically, there are no physical shipments involved.
- Delivery of Services:
- Live Online Training & Bootcamps: Access details (such as meeting links, schedules, and credentials) will be shared with you via email within 24–48 hours of registration.
- Self-Paced Courses: Instant access is provided after successful enrollment. Login credentials and access details will be delivered to your registered email address.
- Consulting Services: Scheduling and access information will be shared over email or phone after confirmation of service booking.
- Examination Vouchers: Vouchers and redemption instructions will be delivered to your registered email address within 1–3 business days of purchase.
- Order Confirmation: Once your payment is successfully processed, you will receive an email confirmation with order details and instructions for accessing your purchased product or service. Please ensure that the email address provided at the time of registration is accurate.
- Delivery Issues: In the rare event you do not receive your course access, voucher, or service details within the specified timeline, please contact our support team at support@trainonic.com or call us at +91-8750004411. We will resolve the issue at the earliest.
- International Customers: Our services and vouchers are delivered electronically and can be accessed globally, subject to local regulations and exam provider availability.
