WHAT YOU’LL LEARN IN THIS COURSE

This Online Self-Paced Video Course on Cisco CCNP Collaboration & VoIP will help you will learn advanced collaboration skills of designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks. 

This Training focuses on concepts related to Cisco IP Telephony, configure Cisco Unified Communications Manager- CUCM, implement gateways, build dial plans, Uniform Resource Identifiers, call routing, Dial Plan Replication, Call Control Discovery, Call Manager Express-CME, Cisco unity connection, voice-mail etc.

COURSE DURATION

This course consists of 37 videos, hands-on demonstrations, assessments, and video lectures. This self-study is a 60 Hours video lecture course.

WHO SHOULD ENROL?

• Voice Engineer
• Collaboration Tools Engineer
• Collaboration Sales/Systems Engineer
• IP Telephony “VoIP” Engineers
• IP Network Engineers
• Network Managers
• UC Engineer
• Cisco Collaboration Engineer
• VoIP & UC Architects

OBJECTIVES

The CCNP Voice/Collaboration Training makes you proficient at:

• Setting up Cisco Unified Communications Manager Cluster
• Configuring Cisco Unified Communications Manager
• Implementing and Troubleshooting Call Setup Issues
• Implementing and Troubleshooting Database Issues
• Configuring Route plan for CUCM
• Configuring CUCM Media Resources
• Cisco IOS gateway
• Configuring and Implementing Centralized Call Processing Redundancy
• Configuring and Troubleshooting Multi-Site Dial Plan for CUCM
• Implementing Call Control Discovery
• Implementing Cisco Inter Company Media Exchange
• Implementing Call Admission Control
• Applying Cisco Recommended Methodology to figure out Problems and Issues
• Troubleshooting a Unified Communications System
• Troubleshooting Registration Issues
• Troubleshooting Application related Issues
• Troubleshooting Voice Quality Issues

PREREQUISITES

• General understanding of network fundamentals
• OSI & TCP/IP Model
• IP Addressing and Subnetting
• Basic knowledge of how to implement LANs
• General understanding of how to manage network devices

OUTLINE

• Traditional telephony and Introduction to VoIP
• Cisco VoIP Products Introduction
• Cisco IP Telephony basic concepts and Registration
• Understanding Concepts of CME
• Managing Endpoints and End-users in CME
• CME Voice Productivity Features
• CME Dial-Plan and Gateways basics
• Cisco Configuration Professional use for VoIP
• CUCM Architecture and Introduction to CUCM
• Deployment Models
• Familiarization with the interface of CUCM
• Managing Endpoints in CUCM
• Add phones to CUCM manually, using BAT & Auto-registration
• Add users to CUCM manually, using BAT, LDAP
• Understanding the use and different type of gateways